Dependable RV Repair
Privacy Policy
This Privacy Policy explains how we collect, use, and protect information when you call, email, or submit a request for mobile RV repair service.
Privacy details (plain English)
If you have questions about this policy, call 843-996-9822.
What information do we collect?
We may collect contact details you provide (such as your name, phone number, email address), RV details you share (make/model, issue description), service location, and any photos or notes you choose to send.
How do we use your information?
We use your information to respond to requests, schedule and perform service, provide estimates/invoices, communicate about your repair, and improve our customer service.
Do you share or sell my information?
We do not sell your personal information. We may share information only as needed to provide service (for example, with parts suppliers) or when required by law.
How do you handle phone calls, texts, and emails?
When you contact us by phone, text, or email, we use the information in those communications to help you. Your carrier or email provider may process those communications under their own policies.
How long do you keep information?
We keep information only as long as needed for scheduling, service records, accounting, and legal compliance, then securely delete or anonymize it when practical.
How can I request access or changes?
You can request to review, update, or delete your information by calling 843-996-9822 or emailing dependablervrepair@yahoo.com. We’ll respond within a reasonable timeframe.
Data & security
How we protect your information
We use reasonable safeguards to protect information you share with us. No method of transmission or storage is 100% secure, but we work to reduce risk and limit access to what’s necessary.
Limited access
Only people who need the information to schedule or complete service can access it.
Practical retention
We keep service-related records for business and legal needs, then remove or minimize data when it’s no longer required.